Frequently Asked Questions
What material are your figurines made of and how big are they?
Our figurines are made of a metal alloy to give a solid weight and feel. They are hand-painted with special care taken to ensure accuracy to actual colours. Figurines in standing poses measure approximately 60mm from head to toe - large enough to showcase their precise details, but small enough to form intricate and attractive displays. The exact measurement of the figurine you're purchasing can be found in our online store.
Our products are not suitable for children under the age of 12.
Are your figurines endorsed by the Singapore Armed Forces (SAF)?
Miniature Stories and all associated merchandise are not affiliated with the Singapore Armed Forces (SAF).
We are simply individuals who wish to create memorable keepsakes that serve as nostalgia for National Servicemen and all who have an interest in Singapore's military history.
The realistic design and details in our figurines are created based on personal research on information that's available on public platforms.
Where can I buy or view these figurines?
You can purchase our figurines directly at our online shop or at either of our retail locations below. If you are new to our figurines, we encourage you to make your way down to see them in person. You need to hold them in your hands and view them up close to appreciate the fine details and craftsmanship involved in their creation.
48 Boon Lay Way
Nearest MRT Station: Jurong East
Black Tactical Singapore
1 Coleman Street #04-36
Nearest MRT Station: City Hall
Takashimaya Shopping Centre
391 Orchard Road, #04-20 Ngee Ann City
Nearest MRT Station: Orchard
Suntec City, Tower 2 #01-488/490
Nearest MRT Station: Promenade, Esplanade or City Hall
Plaza Singapura #07-11B
68 Orchard Rd, S(238839)
Nearest MRT Station: Dhoby Ghaut
What payment modes do you accept in your online shop?
We accept Visa, Mastercard, or Paypal payments. All payments are processed through our secure online ordering system.
How much does shipping cost for my online purchases?
We offer free shipping for orders above SGD $100. If your order is below SGD $100, shipping within Singapore will cost a flat fee of SGD $8 for figurines and SGD $2 for pin badges.
What's the shipping process for my online purchases and how long will it take?
All orders will be shipped within 2 working days. Figurines will be shipped via door-to-door courier and pin badges will be shipped via SingPost normal mail. When you submit your order, we will require your mobile number for the courier to contact you on the day of delivery or to arrange for re-deliveries if there's a failed attempt. If you require your purchase to be delivered at a specific timing, please inform us in the comments section during your purchase.
Don't worry - Miniature Stories will never sell your contact information!
You will receive confirmation emails upon purchase and when your item is shipped out from our online store.
Do you ship internationally?
Yes, and we are happy to! We offer free shipping for orders above SGD $250. If your order is below SGD $250, please email us at firstname.lastname@example.org for a shipping quote.
We take special care in ensuring that your purchase reaches you in perfect condition. But in the unlikely event that you receive a damaged item, we would be glad to either send you a replacement at no cost, or refund your money. Please email us at email@example.com to inform us of any defects as soon as you are aware of them, and we will contact you with further instructions.